Bakery Mackay

Crusty's Bakehouse

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Mackay's Local Bakery & Cake Shop


Open and baking up a storm 7 days a week, Crusty's Bakery has been a Mackay bakery institution for over 20 years. 


Our bakers are specialists in what they do. We utilise classic bakehouse recipes to produce goods that will bring back memories of the good old days of the corner bakehouse that served up unforgettably delicious bread, mouth-watering cakes and piping hot pies and sausage rolls. 


Our freshly baked bread contains no dairy, additives or preservatives, while still retaining that time-honoured taste our classic bakehouse recipes are based upon. 


Our local community is as close to our hearts as the baked goods and service we provide. Crusty's Bakery is proud to regularly support local organisations, and we often participate in local school and sports teams' food drives by providing a range of our delectable baked goods. 

Explore Our Baked Products
Inside Crusty's Bakery in Mackay, QLD

Our bakery offers a wide range of baked goods ranging from cakes and cookies to pastries and breads. We are happy to serve the entire Mackay area day to day and for special occasions.

Bakery
Our Delicious Custom Cakes in Mackay, QLD

At Crusty's, we bake custom cakes for any occasion. From birthday cakes and corporate cakes to wedding cakes, we can bring your perfect celebration to life. Explore our custom range.

Cakes
Cupcakes By Crusty's Bakery In Mackay, QLD

We are delighted to offer custom designs for our bakes, and this includes our range of cupcakes. No matter your occasion, we guarantee your event will be complete with our world-class cupcakes.

Cupcakes
Bread Loafs of Crusty's Bakery in Mackay

Looking for traditional baked goods to supply at your business? Or do you require pastries and cakes  for a last-minute event? We have a wide variety of baked products for any occasion.

Wholesale
Team of Bakers at Crusty's Bakery in Mackay

Freshly Baked On The Premises Every Day


If you're looking for a quality bakery in Mackay, where delicious baked goods and a friendly environment are key, Crusty’s Bakery is what you're looking for.

We bake fresh bread and rolls, delectable treats, and
specialty birthday cakes.


You’ll find here a tasty assortment of sweet treats that will keep you coming back time after time. Stop by our local bakery to buy a few of your favourites, or
give us a call to order for something specific. We will be happy to oblige.

We've been providing the best baked goods in the Mackay area for decades.

Crusty's Bake House was established in Mackay in the 1970s. Current owners, Geoff and Veronica Chaplin, are born and bred Mackay locals and are here to stay.

We’ll be here for all your special occasions. From birthdays to breakfasts with that special someone, we have the tastiest assortment of baked goods to make any occasion more enjoyable.

Stop by whenever you’re in the neighbourhood. We're open 7 days a week.

You’ll always be greeted with a smile and feel right at home in our friendly bakery, while you're deciding which of our many delicious treats to try.

If you have an event coming up and would like to know more about our specialty cakes and our delicious desserts, our staff will be only too happy to let you know about the options available. Pre-ordering is the perfect plan to make sure you get the best that our bakery offers.

We provide free delivery for wholesale orders. You can be sure that your bulk order items will get to you in time. 
Give us a call today!

  • Our Bakery — Bakery in Mackay QLD

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Mackay's Freshest Baked Goods


Crusty's Bakery is proud to sell the freshest bakery products to the Mackay community. 


Our bread loaves and rolls are baked fresh daily, so whether you are looking for the softest sandwich or toast bread, or the crustiest bread rolls to enjoy on their own or on the side of a meal, you'll love our fresh bread. 


If you have a hankering for something sweet, you'll be thrilled by Crusty's range of cakes and sweets. We sell a wide range of freshly baked cakes, cupcakes, tarts, fruit pies, eclairs and lamingtons. We also sell the flakiest, expert-made pastries. Our Mackay bakery is guaranteed to impress, and we also take special orders for custom cakes and sweets. Contact us for more information


If you're yearning for something hot and filling, we have you covered with our savoury pie and sausage roll range, prepared daily to ensure only the utmost freshness and flavour. 


Pop in and browse our homemade baked goods range today!

Pop In To Crusty's Bakery Today


Crusty's Bakery is located on Milton Street and is open from 6am to 4:30pm Monday-Friday, 6am-2pm Saturday and 7am-2pm Sunday.


Our skilled staff are ready and eager to assist you with a smile and with the freshest baked goods, whether it's first thing in the morning for the freshest loaves of bread, or in the afternoon for a sweet pick-me-up. 


Come into our specialist bakehouse today for the best baked goods Mackay has to offer. We promise that you'll come back again and again. If you have a custom request, contact us on 07 4951 1353 to speak to one of Crusty's expert staff.


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A Tradition of Quality and Community in Every Bite

At Crusty’s Bakery, baking is more than just a job—it’s a lifelong passion. As a proud bakery Mackay residents know and trust, we’re committed to preserving the rich tradition of handmade baked goods. From crusty artisan loaves to delicate sweets, every product we create is a celebration of taste, quality and community.


We believe that the heart of a good bakery lies not only in its recipes but also in its relationship with the community. That’s why we take time to get to know our customers and their preferences. Whether you stop by for your morning coffee and croissant or a custom cake for a special event, you’ll always be met with a warm welcome and something fresh from the oven.


Specialty Bakes for Every Occasion

Looking for something a little different? We offer a rotating selection of seasonal treats and limited-edition specials to reflect the best of what each season has to offer. Whether it’s an Easter hot cross bun, an Anzac biscuit or a festive Yule log, our team puts extra care into every seasonal creation.


Planning a birthday, anniversary or work function? Our custom cakes and cupcakes can be tailored to any theme or dietary requirement. Simply let us know your vision and we’ll make it happen—deliciously. We work with buttercream, ganache, fondant and more to deliver a cake that not only looks amazing but tastes incredible too.


Why Locals Love Crusty's

There are plenty of reasons our customers keep coming back to Crusty’s. Some love our nostalgic approach to baking, which brings back memories of family bakeries from years gone by. Others appreciate our commitment to freshness and transparency, with ingredients you can trust and no hidden nasties.


But perhaps the biggest reason is our service. At Crusty's, you’re not just a customer—you’re part of the family. Whether we’re helping you plan catering for a baby shower or packing your child’s favourite finger bun after school, we’re here to make your day that little bit sweeter.


Fresh Ingredients, Handcrafted Goodness

Our baking process starts with carefully sourced ingredients—flour milled to perfection, local dairy (for non-vegan options), rich chocolate, fresh fruit and quality spices. We knead, roll, whip and bake everything on-site to guarantee freshness and flavour.


We never cut corners when it comes to our bakes. That means no preservatives, no shortcuts and no compromise on taste. Our artisan breads are slow-fermented to develop natural flavour and a chewy, satisfying crust, while our cakes and pastries are made with real eggs, butter and the kind of love only a small-batch bakery can offer.


Catering & Events

Need catering for your next gathering or corporate function? Crusty’s Bakery offers convenient catering options that are as delicious as they are dependable. From sandwich platters and mini quiches to dessert trays filled with slices and cupcakes, we have something for every palate and dietary need.


As a go-to bakery Mackay event planners recommend, we are experienced in catering for:


  • Office morning teas
  • Baby showers and birthdays
  • School events and fundraisers
  • Club meetings and community events
  • Weddings and anniversaries


We’ll work with you to create the perfect package for your event, delivered fresh and on time, every time.


Wholesale Baked Goods in Mackay

Local cafés, restaurants, schools and businesses rely on Crusty's for high-quality wholesale baked goods. Our wholesale menu includes loaves, buns, pastries, muffins, cakes, slices and more—all made fresh daily with our signature quality and consistency.


Our reliable delivery and flexible ordering options make it easy to keep your shelves stocked and your customers happy. We cater to a wide range of needs and can accommodate regular standing orders or once-off bulk requests for special events.


Partnering with a bakery Mackay businesses trust means getting baked goods that reflect the high standards of your brand. Whether you’re running a café or stocking a school canteen, we’ll make sure you have the products you need—fresh, delicious and made with care.


Your Daily Stop for Coffee & Baked Treats

Need a pick-me-up during your workday? Crusty's Bakery is also your go-to for barista-made coffee and morning tea treats. Pair your cappuccino with a flaky croissant, a cinnamon scroll or a warm sausage roll for a satisfying start to your day.


With indoor and outdoor seating available, our bakehouse is a convenient spot to catch up with friends, grab a quick bite or simply enjoy a quiet moment over a slice of cake. Whether you’re dashing in for a fresh loaf or settling in for a coffee break, Crusty’s is here to serve with a smile.


Community-Focused and Locally Owned

As a proud part of the Mackay community, we believe in giving back. Crusty’s Bakery regularly supports local schools, charities and sporting clubs through donations, sponsorships and food drives. We love seeing our baked goods helping to raise funds, celebrate wins or simply put smiles on faces.

We also employ and train local staff, including school leavers and aspiring bakers who want to build a future in the food industry. Supporting a bakery Mackay locals operate means investing in your community—and that’s something we’re proud to stand behind.


Customer Favourites

Not sure what to try first? These are some of our most loved menu items:


  • Sourdough Loaves – Naturally fermented for that rich, tangy flavour.
  • Meat Pies – Traditional, curry or steak and cheese—hot, flaky and always satisfying.
  • Finger Buns – Soft and sweet with pink icing and sprinkles.
  • Custard Tarts – Buttery shortcrust filled with silky smooth vanilla custard.
  • Vanilla Slice – A classic Aussie treat with layers of puff pastry and creamy custard.
  • Cupcakes – Custom-decorated and available in a range of flavours.
  • Scones – Perfect with jam and cream for morning tea.


With so much variety, there’s something for every craving. Come in and try something new each time!


Visit a Bakery Mackay Residents Rely On

We’re proud to be a bakery Mackay locals consistently choose for taste, quality and friendly service. Whether you’re after an old-fashioned treat, a custom birthday cake or a fresh loaf of bread, you’ll find it all at Crusty’s Bakery. Our products are made fresh daily using traditional recipes and the finest ingredients, ensuring every bite is as memorable as the last.


Open seven days a week and conveniently located on Milton Street, our bakery is easy to get to and even easier to love. Whether you’re grabbing breakfast on the go, picking up something sweet for afternoon tea or placing a special order, we’re always here to help. Browse our cabinets filled with fresh pastries, pies, cakes and more, enjoy a fresh brew from our friendly staff or chat with us about your next event. From everyday indulgences to once-a-year celebrations, you’ll always leave with something delicious in hand—and a reason to come back.

Bakery FAQs


  • Does your bakery have vegan and vegetarian options?

    Here at Crusty’s Bakery, we want everyone to be able to enjoy our delicious products, which is why we've worked hard to include a variety of vegan and vegetarian options on our menu - we believe nobody should have to miss out on great food due to their dietary requirements or preferences!


    We offer a wide range of items that are sure to satisfy any dietary restriction, from tarts, savoury pies and pastries to cakes and bread. If you have any allergies or specific requirements, make sure to get in touch and a member of our friendly team will be more than happy to let you know which items are safe for you to enjoy.

  • Can I purchase your baked goods in bulk?

    Yes! We offer bulk purchasing options for businesses and individuals alike. Whether you’re looking to stock up for a party or just buy in bulk to save some money, our team can sit down and agree on a bulk purchasing agreement with you. Simply get in touch for a quote and to share your requirements with us.

  • Do you offer custom cakes and cupcakes?

    Of course! Here at Crusty’s Bakery, our specialist bakers are more than happy to create custom cakes and cupcakes - and secretly, they love to do it! Our team of experienced bakers will work closely with you to create a unique cake that is tailored to your exact tastes and preferences, no matter what flavour, colour, theme or decoration you have in mind.


    Whether you’re looking for an elaborate tiered cake or a box of birthday cupcakes, we can make it happen. We also offer custom decorations, so your cake can perfectly match the event or occasion, from weddings and anniversaries to Halloween and Christmas.

  • Is your bread baked fresh each day?

    Yes! We bake fresh bread every day to ensure that each loaf is as delicious as the last. We are dedicated to providing that classic taste in a way that everyone can enjoy, which is why we don’t use any dairy products, additives or preservatives.


    No matter what type of bread you’re looking for, whether that's rolls or loaves, we’ve got you covered. Make sure to head down to Crusty’s Bakery today and pick up yours.

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